Terms & Conditions

1. Acceptance of Terms

By accessing, browsing, or using the services provided by JLEE MARKETING LLC ("Company," "we," "us," or "our"), including but not limited to our Google Maps Management services, you ("Client," "you," or "your") acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions ("Terms").

If you do not agree to all of these Terms, you must immediately discontinue use of our services. These Terms constitute a legally binding agreement between you and JLEE MARKETING LLC, a limited liability company organized under the laws of the State of Florida.

Your continued use of our services following the posting of changes to these Terms will mean that you accept and agree to the changes. It is your responsibility to review these Terms periodically for updates.

2. Description of Services

JLEE MARKETING LLC provides done-for-you Google Business Profile (formerly Google My Business) management services, which may include but are not limited to:

• Profile optimization and ongoing maintenance
• Strategic posting and content creation
• Photo and image management and uploads
• Review request facilitation and response management
• Category and attribute optimization
• Service area and location management
• Performance monitoring and reporting

We do not guarantee specific rankings, placement in the Google Maps 3-Pack, or specific business outcomes. Search engine algorithms are controlled by third parties and are subject to change without notice.

3. Account Access & Credentials

To perform our services, you may be required to provide us with access to your Google Business Profile or related accounts. You represent and warrant that:

• You have the legal right and authority to grant us access to the accounts and profiles you provide
• The information and credentials you provide are accurate, current, and complete
• You will maintain the security of your own accounts and notify us promptly of any unauthorized access

We will use reasonable efforts to maintain the confidentiality of your account credentials. However, we are not liable for any security breaches that occur outside of our reasonable control.

4. Payment Terms

All fees for our services are due in advance unless otherwise agreed in writing. By providing payment information, you represent that you are authorized to use the designated payment method.

• Billing Cycle: Services are billed on a recurring monthly basis unless a different arrangement is specified in your service agreement.
• Payment Methods: We accept major credit cards, debit cards, and other payment methods as indicated at checkout.
• Late Payments: Failure to pay within 7 days of the billing date may result in suspension of services. A late fee of $25 or 1.5% of the outstanding balance (whichever is greater) may be applied.
• Price Changes: We reserve the right to modify pricing with 30 days' advance written notice.

5. Cancellation & Refunds

You may cancel your subscription at any time by providing written notice to us at least 7 days prior to your next billing cycle. Cancellation requests must be sent to the contact information provided below.

• No Long-Term Contracts: Our services are provided on a month-to-month basis unless otherwise specified.
• Refund Policy: Due to the nature of digital marketing services, all sales are final. No refunds will be provided for services already rendered or for partial months.
• Prorated Refunds: We do not offer prorated refunds for unused portions of a billing cycle.
• Immediate Cancellation: If you cancel mid-cycle, you will continue to receive services until the end of the current billing period.

6. Client Responsibilities

To ensure the effective delivery of our services, you agree to:

• Provide accurate and complete information about your business
• Respond to our requests for information, approval, or feedback in a timely manner
• Maintain ownership of your Google Business Profile and related accounts
• Ensure you have the legal right to use any content, images, or materials you provide to us
• Not engage in any activity that violates Google's terms of service or guidelines
• Notify us of any changes to your business information, hours, services, or status

We are not responsible for any delays or failures in service delivery caused by your failure to meet these responsibilities.

7. Intellectual Property

All content, materials, methodologies, and intellectual property created or developed by JLEE MARKETING LLC in connection with our services remain our exclusive property unless otherwise agreed in writing.

You retain all ownership rights to your pre-existing business content, logos, trademarks, and materials that you provide to us. By providing such materials, you grant us a limited, non-exclusive license to use them solely for the purpose of delivering our services to you.

You may not reproduce, distribute, modify, create derivative works from, or otherwise exploit any of our proprietary materials without our express written consent.

8. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, JLEE MARKETING LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

• Your access to or use of, or inability to access or use, our services
• Any conduct or content of any third party on or related to our services
• Any content obtained from our services
• Unauthorized access, use, or alteration of your transmissions or content
• Changes in search engine algorithms or third-party platform policies

In no event shall our total liability to you for all claims exceed the amount you have paid us for services during the 12-month period preceding the event giving rise to liability.

9. Dispute Resolution

In the event of any dispute arising out of or relating to these Terms or our services, the parties agree to first attempt to resolve the dispute through good-faith negotiation.

If the dispute cannot be resolved through negotiation within 30 days, either party may initiate mediation. The mediation shall be conducted in Broward County, Florida, in accordance with the rules of the American Arbitration Association.

If mediation does not result in resolution, the dispute shall be resolved through binding arbitration in Broward County, Florida. The arbitration shall be conducted by a single arbitrator in accordance with the Commercial Arbitration Rules of the American Arbitration Association.

The arbitrator's decision shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

10. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions.

Any legal suit, action, or proceeding arising out of, or related to, these Terms or our services shall be instituted exclusively in the federal or state courts located in Broward County, Florida.

You waive any and all objections to the exercise of jurisdiction over you by such courts and to venue in such courts.

11. Privacy & Data Protection

Your privacy is important to us. Our collection, use, and disclosure of personal information is governed by our Privacy Policy, which is incorporated by reference into these Terms.

By using our services, you consent to our collection, use, and disclosure of information as described in our Privacy Policy. We comply with applicable data protection laws, including the Florida Information Protection Act and relevant provisions of the California Consumer Privacy Act (CCPA) where applicable.

We implement reasonable security measures to protect your data. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

12. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect.

What constitutes a material change will be determined at our sole discretion. By continuing to access or use our services after those revisions become effective, you agree to be bound by the revised terms.

If you do not agree to the new terms, you are no longer authorized to use our services.

Contact Information

If you have any questions about these Terms, please contact us:

• Company: JLEE MARKETING LLC
• Email: [email protected]
• Website: www.jleemarketing.net
• State of Incorporation: Florida

We aim to respond to all inquiries within 2 business days.